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Before consulting this FAQ, please check that you've installed the last version of your softwares.
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Click on any item :
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MSN Pictures Displayer always displays "You aren't connected to MSN", but I'm really connected.
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Cause :
It's a connection problem between MSN Pictures Displayer and MSN Messenger / Windows Live Messenger.
Solution :
For WLM users (on Windows Vista) :
1. Update your Windows version via Windows Update.
2. Download and execute MessengerEN (answer YES if asking), then restart your computer.
2. Launch MSN Pictures Displayer.
If your problem persists :
1. Open the Control Panel and select "User accounts".
2. Click on "Turn User Account Control on or off".
3. Uncheck the box "User User Account Control (UAC) to help protect your computer".
4. Relaunch your computer.
For WLM/MSN Messenger users (Windows XP, Pro) :
1. Download and execute RemoveWM (answer YES if asking).
2. Launch MSN Pictures Displayer : it should ask to install additional components (answer YES).
For WLM/MSN Messenger users, with skin (advanced users) :
Download and execute SkinPatch (to patch your skin).
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MSN Pictures Displayer always displays "Unable to launch MSN Pictures Displayer." when starting.
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Cause :
It's a connecting problem due to Windows Messenger 4 or 5 (do not confuse with WLM/MSN).
Solution :
This problem should be fixed since version 4.1.0.0.
1. Relaunch MSN Pictures Displayer
2. If problem persists, then download and install VBRun (Visual Basic 6 Runtimes) to fix this problem.
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The systray icons are flashing and my computer seems to be busy.
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Cause :
It's a connection problem between MSN Pictures Displayer and MSN Messenger / Windows Live Messenger.
Solution :
For WLM users (on Windows Vista) :
1. Update your Windows version via Windows Update.
2. Download and execute MessengerEN (answer YES if asking), then restart your computer.
2. Launch MSN Pictures Displayer.
If your problem persists :
1. Open the Control Panel and select "User accounts".
2. Click on "Turn User Account Control on or off".
3. Uncheck the box "User User Account Control (UAC) to help protect your computer".
4. Relaunch your computer.
For WLM/MSN Messenger users (Windows XP, Pro) :
1. Download and execute RemoveWM (answer YES if asking).
2. Launch MSN Pictures Displayer : it should ask to install additional components (answer YES).
For WLM/MSN Messenger users, with skin (advanced users) :
Download and execute SkinPatch (to patch your skin).
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MSN Pictures Displayer seems to work, but my display picture doesn't change.
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Cause :
It's a connection problem between MSN Pictures Displayer and MSN Messenger / Windows Live Messenger.
Solution :
For WLM users (on Windows Vista) :
1. Update your Windows version via Windows Update.
2. Download and execute MessengerEN (answer YES if asking), then restart your computer.
2. Launch MSN Pictures Displayer.
If your problem persists :
1. Open the Control Panel and select "User accounts".
2. Click on "Turn User Account Control on or off".
3. Uncheck the box "User User Account Control (UAC) to help protect your computer".
4. Relaunch your computer.
For WLM/MSN Messenger users (Windows XP, Pro) :
1. Download and execute RemoveWM (answer YES if asking).
2. Launch MSN Pictures Displayer : it should ask to install additional components (answer YES).
For WLM/MSN Messenger users, with skin (advanced users) :
Download and execute SkinPatch (to patch your skin).
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MSN Pictures Displayer can't start.
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Cause :
It's a connection problem between MSN Pictures Displayer and MSN Messenger / Windows Live Messenger.
Solution :
For WLM users (on Windows Vista) :
1. Update your Windows version via Windows Update.
2. Download and execute MessengerEN (answer YES if asking), then restart your computer.
2. Launch MSN Pictures Displayer.
If your problem persists :
1. Open the Control Panel and select "User accounts".
2. Click on "Turn User Account Control on or off".
3. Uncheck the box "User User Account Control (UAC) to help protect your computer".
4. Relaunch your computer.
For WLM/MSN Messenger users (Windows XP, Pro) :
1. Download and execute RemoveWM (answer YES if asking).
2. Launch MSN Pictures Displayer : it should ask to install additional components (answer YES).
For WLM/MSN Messenger users, with skin (advanced users) :
Download and execute SkinPatch (to patch your skin).
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Windows Messenger connects automatically at each Windows startup.
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Solution :
Download and execute PatchWM.
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When I've got two WLM/MSN Messenger sessions at the same time (with two different accounts), MSN Pictures Displayer doesn't change avatars of all conversation windows.
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Cause :
You seem to use a patched version of WLM/MSN Messenger which allows "Polygamy on WLM/MSN".
MSN Pictures Displayer can't solve this problem.
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I would like MSN Pictures Displayer to be synchronized with WLM/MSN Messenger, starts and stops at the same time
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Solution :
This is included in setup since version 2.10, and works only if Messenger Plus! Live is installed.
When WLM/MSN Messenger is active, the Messenger Plus! Live icon appears in the right bottom of MSN Pictures Displayer window, so you'll have to click on it to activate it and configure it later.
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I would like to launch MSN Pictures Displayer at the same time as WLM/MSN Messenger, without having MSN Pictures Displayer launched at each Windows startup.
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Solution :
If you've installed Messenger Plus! Live, see above please.
1. In the MSN Pictures Displayer window, uncheck the "Start with Windows" checkbox.
2. Download and install Lanceur MSN.
(This software creates an icon on your desktop, which launches WLM/MSN Messenger and MSN Pictures Displayer at the same time : you'll only have to use this shortcut.)
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Is it possible to use MSN Pictures Displayer without installing Windows Messenger 4.7 ?
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Answer :
No.
During the installation of MSN Pictures Displayer :
1.
If Windows Messenger 4.7 is already installed on your computer, MSN Pictures Displayer does not modify its configuration. But Windows Messenger 4.7 may connect in the background at each Windows startup. To avoid this, read the heading above.
2. If Windows Messenger 4.7 is not installed on your system, MSN Pictures Displayer installs it at its first launch. Then, MSN Pictures Displayer modifies Windows Messenger 4.7 default configuration, so as to avoid any background connection.
If you uninstall MSN Pictures Displayer and if Windows Messenger 4.7 has been installed by it, both softwares will be removed at the same time.
Nota :
You can install and customize Windows Messenger 4.7.2009 configuration, by downloading and installing Messenger (English version).
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My pictures do not display correctly.
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Solution :
This problem has been solved since version 2.10.8.3.
Anyway, you can verify :
1. That you graphic card drivers are correctly installed.
2. That you have the latest version of WLM/MSN.
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I can't see my own pictures in the explorer panel.
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Solution :
Don't forget to click on the "+" to expand each folder tree :
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When I start MSN Pictures Displayer, it asks me to close all Internet Explorer windows, but there isn't any.
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Solution :
This problem should be fixed since version 2.9.3.0.
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MSN Pictures Displayer doesn't start on limited accounts (Windows NT, XP).
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Solution :
This problem should be fixed since version 2.9.3.0.
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Right clic on pictures in Internet Explorer doesn't work.
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Solution :
This problem should be fixed since version 2.9.3.0.
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Each time I try to change my display picture, a window splashes on screen and my picture doesn't change.
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Solution :
This is due to StuffPlug-NG, a Messenger Plus! plugin, which options "Enable oversized display pictures" and "Enabled oversized emoticons" are checked.
You only have to disable these options in the control window of StuffPlug-NG.
This is automatically done by MSN Pictures Displayer since version 4.4.0.5.
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I deleted my original pictures on my hard drive. Can I restore them from my slideshows ?
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Answer :
No. Original pictures aren't stored in your slideshows.
Solution :
You can download this utility to try to recover your lost datas : File Recovery.
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MSN Pictures Displayer can't start on Windows Vista.
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Solution :
Right click on MSN Pictures Displayer's shortcut, and select "Properties".
Then, check the two following checkboxes in the "Compatibility" tab, and relaunch MSN Pictures Displayer :
Thanks to Venus for its tip.
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